PRIVACY POLICY
General1.1 Zoretail ("Zoretail", "we", "us", "our") owns and operates the website zoretail.pythonanywhere.com and related web or mobile services (collectively referred to as the “Platform”). Zoretail is an online as well as offline retail platform that facilitates the listing, sale, and purchase of products (“Products”) by registered and guest users (“User”, “you”, “your”).
1.2 Zoretail is committed to protecting your privacy. This Privacy Policy (“Privacy Policy”) explains how we collect, use, store, process, share, and protect your information when you access or use our Platform or purchase Products through it. This Privacy Policy should be read together with our Terms & Conditions and other policies published on the Platform.
2. Applicability of the Privacy Policy
2.1 By accessing, browsing, registering, or purchasing Products on the Platform, you agree to be bound by this Privacy Policy and consent to the collection, use, storage, and processing of your Information in accordance with its terms.
2.2 If you do not agree with any part of this Privacy Policy, please do not access or use the Platform.
2.3 This Privacy Policy is an electronic record generated under applicable information technology laws and does not require physical or digital signatures.
3. Type of Information Collected
3.1 We may collect information that identifies you personally or relates to you as an identifiable individual (“Personal Information”), as well as information that does not directly identify you (“Non‑Personal Information”).
3.2 Personal Information may include, but is not limited to: your name, email address, phone number, billing and shipping address, login credentials, and order details.
3.3 Sensitive Personal Data may include payment-related information such as credit/debit card details or other payment instrument information. Such data is processed securely through third‑party payment gateways.
3.4 You agree that the information provided by you shall be accurate, current, and complete. You may request access, correction, or deletion of your information by contacting us at support@zoretail.com.
3.5 The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect Personal Information from minors. If such information is identified, it will be deleted within a reasonable time.
3.6 Location Information: We may collect approximate location data (such as city or region) to improve service delivery and user experience. Location access can be managed through your device settings.
3.7 Other Information: With your permission, we may access device features such as camera or microphone for specific functionalities. You may choose to deny such permissions, though some features may not function properly.
4. Use of Information Collected
4.1 We use the collected Information to operate, maintain, and improve the Platform and to process transactions.
4.2 Information may be used for the following purposes:
4.2.1 Creating and managing user accounts.
4.2.2 Processing orders, payments, and deliveries.
4.2.3 Communicating order updates, invoices, and service notifications.
4.2.4 Improving Products, services, and user experience.
4.2.5 Sending promotional or marketing communications (with opt‑out options).
4.2.6 Complying with legal and regulatory requirements.
4.2.7 Detecting and preventing fraud or misuse of the Platform.
5. Disclosure and Sharing of Information
5.1 We may share your Information with trusted third‑party service providers such as payment gateways, logistics partners, and IT service providers solely for fulfilling services requested by you.
5.2 We ensure that such third parties adhere to appropriate confidentiality and security standards.
5.3 We may disclose Information if required by law, legal process, or governmental request, or to protect our rights and users.
5.4 In the event of a business transfer, merger, or sale, user Information may be transferred subject to equivalent data protection measures.
6. Retention of Information
We retain your Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your Information. However, no method of transmission over the Internet is completely secure.
8. Cookies Policy
We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, though some features may be affected.
9. Opt‑Out Policy
You may opt out of receiving promotional communications by using the unsubscribe option in emails or by contacting us directly.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Platform indicates acceptance of the updated policy.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with applicable local laws.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@zoretail.com.